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FAQ

If there’s a question you need answering, please read through our FAQ section to find the answer you’re looking for.

How long does the installation take?

Most chimney installations take 2/3 days, this allows for the building works on the chimney etc. If the building works are already complete, the lining is usually done in one day. For twin wall installations, these are usually done in a day.

Yes! As long as the stove itself is DEFRA approved, and Eco2022 ready. Also, you can only burn smokeless coal or wood that has a moisture reading of 20% or less.

No, the best option here would be to contact building control and have them inspect it.

This is dependent on use, but it’s recommended at least once a year.

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